Level 2 Emerging Confidante Certificate

The Level 2 Emerging Confidante qualification is devised as a way of enabling people who attend the ALF Peer Communities to gain a qualification by attending the groups, learning the peering skills, and practicing the skills as part of a supportive community.

As such, the course content is taught in facilitated discussions based on the 12 modules of the Level 2 course.

Within the groups, the topic is introduced, and all group members participate in discussion about the module content. Facilitators enable and encourage discussion and may introduce materials and resources to support learning.

Members who wish to gain the qualification, will receive additional material outside of the weekly groups, which include short written assignments and keeping a reflective journal. Periodically, peer assessors will attend the groups in order to observe the learners using and demonstrating the Emerging Confidante skills within the group setting. Certificates will be awarded once all of the elements of the course have been approved and signed off by the assessors.

How it works

cog-wheels-2125181__340For the Level 2 course, you are required to join an ALF Community of Practice as a member. (Please see bottom of the page for links to online groups and information about face to face groups)

There are face to face and online groups that run several times during the week in different locations across Hertfordshire and Bedfordshire (at writing). If you do not live in Herts or Beds, please contact us and we will let you know the process for establishing communities in your region.

If you would like us to arrange to deliver the course at your workplace or organisation in condensed form, you can contact us to request a bespoke package.

Please visit ALF Peer Support for additional information, or email learn@ccfac.org with your details and we will contact you.

Level 2 Emerging Confidante Certificate Modules.

00 Introduction – Lived Experience

faces-426077__340In this introductory session, we discuss what makes peering different to other forms of support such as therapy or life coaching.
We introduce the notion of lived experience, and that the most important factor in peer support is how we share our stories with others, appropriately.

0 The Positive Ways Approach to Emotional and Mental Health

Positive Ways (PW) have a pragmatic approach to healing and health, based on everyone storytelling-4203628__340getting their needs met and managing the interface of their thoughts, neurobiology and interpersonal relationships. In this module, we can shape a story of our own health that makes good sense for us.

1 Practicing Mutuality and Finding Purpose

Mutuality & Purposefulness underpin the DENT© approach and ALF’s communities of serve-1786113__340practice. It is important that we get to grips with the notions of Mutuality & Purposefulness right at the start, as these with form the firm foundation and our guiding light for supporting ourselves and others. With these principles in place, we can resiliently build the life that we want for ourselves, our families, and support others to do the same.

2 Living the Peer Values and Principles

ValuesWe explore:
What is a value and a principle?
How do we come to define our own values and principles?
What are the Peer Values & Principles?
Why it is important to have Values & Principles in life?
How do we live our own, and the ALF Values & Principles, and demonstrate to others for calm and successful lives and communities

3 SHAPE your life: The Basic Elements of Peer Support

easter-2168521__340Learn how to calm, improve and progress your life, using the Basic Elements of Peer Support:

Advocacy (Self)
Personal Responsibility

4 DENT© in Action: The Essential Human Needs

Needs Pie pictureWe discuss the five domains of life: Physical, Emotional, Psychological, Social, Spiritual, & the 15 essential needs within them, that form the DENT© Essential Human Needs Appraisal.
Learning how to use & apply these and the associated tools, will enable a calmer life & will equip you to pass on this skill in your own community.

5 The Art of Listening and Having Good Conversations

We discuss the art of effective and reflective listening and what it means to have a ‘good discussion-2822066__340conversation’ with peers and with others in our wider community. 

Being an effective Confidante is primarily about Listening, and when we have mastered the skills of listening, we find that all of our relationships improve. Only when we truly listen, can we master the art of ‘good conversations’, conversations that enable us to connect deeply with others and shed light on our own lives and situations.

6 Storytelling: The Three Step Process

library-425730__340We discuss the Three Step storytelling process and share our own story with peers using the three step story.

Understanding the DENT© approach will enable you to think differently about the stories that you have told and continue to tell about yourself, your life, and your future. We begin to discover the power of the spoken word, for influencing every aspect of our lives.

7 Peer Personal Development: Accepting what is, and developing manageable lives

checklist-2077020__340This is the first part of the Peer Personal Development section. We will examine our lives and ascertain the level of acceptance we have about how things are for us. We will define what having a manageable life means for each of us. We will begin to develop Acceptance and Manageability in our lives and to discover why it is valuable to do so.

8 Peer Personal Development: Responsible & Independent; Accountable & Inter-dependent

social-media-2457842__340We will begin to understand that there is a journey to be taken from Dependence to Independence and to Inter-Dependence.

These relate to the three models of wellbeing: The Treatment (or medical) model; The Recovery Model; and to the DENT Purposefulness Model ©

We first learn how to be responsible for ourselves once we move away from being dependent to independent, then we learn that, as we develop, as healthy inter-dependence with others where we can hold each other to account, is most helpful for our growth and development.

9 Peer Personal Development: Co-existence of Selflessness and Self-Care

In this module we discuss how it is possible for selflessness and self-care to co-exist. These balance-110850__340two qualities form two of our essential needs for giving and receiving attention, as well as being of service and contributing in the community.

However, very often, the more compassionate and generous of us can become depleted and burnout from all of the giving that we do. We begin to realise that it is essential that we prioritise self-care, without which we are not much use in our communities or to our families.

We will develop tools for taking care of ourselves and others.

10 Peer Personal Development: Ethical Living

business-1869266__340We discuss and debate the importance of ethical living and how having integrity helps foster a trusting and secure environment in which we can grow and develop and be of the greatest benefit to our families, colleagues, and friends.

11 Peer Personal Development: Healthily meeting commitments

yes-68480__340Here, we discuss how to meet our commitments and how to decide what we are going to commit to and be able to adhere to with grace. We discuss why consistency is important in life and work and parenting.

12 Peer Personal Development: Appreciation and Reflection

hot-air-balloon-736879__340We discuss the importance of having appreciation, and expressing gratitude, for improved quality of life and why we need continuous reflection in order to keep progressing and growing in life.

We will look at the ways in which we can develop our own contemplative practice, whether that be as part of a spiritual path, or simply taking the time to sit still, be quiet, get calm with the breath, and reflect on ourselves, our lives, or our situations.


Access to the online and face to face communities

If you would like to join the ALF Community of Practice to learn and practice the skills with your peers and be a part of a supportive community, you can join us here : ALF Community of Practice – bronze membership

If you would like to also gain the Level 2 Emerging Confidante Certificate and have your work signed off by assessors, you can join us here : Positive Ways Training Suite Level 2

Face to Face groups are currently held every Sunday evening in Stevenage from 7pm to 8.30pm and online via the ALF Community of Practice (above) on Tuesday and Thursday evenings from 7pm to 8.30pm.

Please note, that access to the Level 2 training suite includes membership to the ALF community of practice so, if you choose to sign up for gaining the certificate, then we will send you a free link to the ALF Community of Practice *


Membership table Aug 19

  • Please note that when you follow the links to the online communities and courses, prices are given in dollars. If you would prefer to subscribe in GBP please email us and we can send you a PayPal subscription in GBP. learn@ccfac.org